Frequently Asked Questions

Please take a look at our frequently asked registration and payment questions to assist you in the registration process. If you have any additional questions, please do not hesitate to contact us directly.

REGISTRATION QUESTIONS:

Q: Does everyone need to register online?

A: Yes, our online registration is required for all participants, past and present.

50th Annual Conference and Workshop Series: CLICK HERE

 

Q: How do I receive the group discount for 10 or more participants?

A: The discount will automatically apply when the 10 or more participants are registered in a single transaction. Do not register each participant in separate transactions. Note that payment must be made with a single check, single PO, or single credit-card transaction.

 

Q: What if I want to register several teachers, but I’m not sure who I will be sending yet?

A: The person registering should enter their name as each of the participants. For example, if you are sending 4 teachers, register each participant 4 times with the same name. Have the person sign in under the “registered name” at the event.

 

Q: What if I forgot my password?

A: Register as a new user and create a new account and password.

 

Q: What happens if I can’t make it to a workshop?

A: We will gladly accept a replacement to fill your spot.

 

PAYMENT QUESTIONS:

Q: What payment methods do you accept?

A: We accept Purchase Orders (an invoice will be sent upon receipt), Credit Card, and Checks. Please note that Purchase Orders are deemed official only when signed by a Business Administrator. Requisitions are not purchase orders.

 

Q: What if I don’t know the Purchase Order number and would like to reserve a spot?

A: You do not need the Purchase Order number to complete the payment process. Simply, choose PO as your form of payment, skip the step that asks for the PO number and continue with the process.

 

Q: When do I have to pay?

A: You may choose to pay after each event if you are attending several OR you can pay up front for the bulk of the workshops.

 

Q: Where do I send payment?

A: All payments can be sent to:

Rutgers Center for Literacy Development

10 Seminary Place

New Brunswick, NJ 08901

 

Q: To whom should the check be addressed?

A: Rutgers, The State University